Finding ways to remain efficient in the government services industry isn’t always easy. But providing your organization with text-based operational support offers a simple way to keep up with the pace of today’s digital economy—and reach people in a way you know they’ll listen.
Do More for Less
In the public sector, effective communication is everything. When there’s an emergency, alerts need to be issued (and read) in real-time, constituents need their voices heard, and deadlines need to be met while staying under budget. Textel’s cloud-based messaging platform makes it easy.
More responsive. Less work.
Dramatically reduce call volumes and quickly send deadlines, alerts, and updates en masse from existing department numbers with agentless messaging.
Strengthen relationships and build trust.
Enable richer, easier conversations with your constituents, customers, and employees with image-permitted texting and text blasts.
Ensure compliance—elevate your customer experience.
Use conversation monitoring to identify instances of non-compliance and sharpen communication techniques, or use agentless SMS to eliminate misinformation and human error.
Advanced solutions for the modern business
Today, even useless information travels at light speed. Why would you want anything less for your agency’s critical communication?
It’s really that easy
Textel’s cloud-based messaging platform is easy to implement—and provides a simple way to improve the customer experience and drive efficiency in the workplace. Learn more about how Textel supports the public sector today.Get started