Government

Finding ways to remain efficient in the government services industry isn’t always easy. But providing your organization with text-based operational support offers a simple way to keep up with the pace of today’s digital economy—and reach people in a way you know they’ll listen.

Do More for Less

In the public sector, effective communication is everything. When there’s an emergency, alerts need to be issued (and read) in real-time, constituents need their voices heard, and deadlines need to be met while staying under budget. Textel’s cloud-based messaging platform makes it easy.  

Benefits

More responsive. Less work.

Dramatically reduce call volumes and quickly send deadlines, alerts, and updates en masse from existing department numbers with agentless messaging.

Strengthen relationships and build trust.

Enable richer, easier conversations with your constituents, customers, and employees with image-permitted texting and text blasts.

Ensure compliance—elevate your customer experience.

Use conversation monitoring to identify instances of non-compliance and sharpen communication techniques, or use agentless SMS to eliminate misinformation and human error.

Advanced solutions for the modern business

Today, even useless information travels at light speed. Why would you want anything less for your agency’s critical communication?

It’s really that easy

Textel’s cloud-based messaging platform is easy to implement—and provides a simple way to improve the customer experience and drive efficiency in the workplace. Learn more about how Textel supports the public sector today.

Get started

Textel in action

After implementing a text-first strategy, Pearson’s contact rate increased by 225%.

An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.

In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.

Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel

After implementing a text-first strategy, Pearson’s contact rate increased by 225%.

An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.

In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.

Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel

© 2021 Textel