Upgrade Your Customer Experience With Textel’s Business Texting Solutions

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Your customer experience(CX) matters. In today’s competitive business landscape, CX can even be the difference between business won and business lost. That’s why we built Textel aCXess—our full-service business texting platform—as a simple way for organizations of any size to enhance their customer service capabilities without skipping a beat.  Whether you’re managing inbound texts or quickly connecting with customers around the globe, Textel offers a frictionless way to introduce your business to a brighter future in customer service.

Texting Solutions

How we help

Are you building your customer support system from the ground up—or do you just need a lift? Either way, Textel gives your business the tools you need to…

A man's hands texting on a smartphone

Reduce call
volume

Create agentless interactions

Reduce operational costs

Improve customer satisfaction

Drive customer engagement

Customer Service Showstoppers

After implementing a text-first strategy, Pearson’s contact rate increased by 225%.

An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.

In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.

Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel.

After implementing a text-first strategy, Pearson’s contact rate increased by 225%.

An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.

In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.

Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel.

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Over 1,000 businesses enjoy the benefits of Textel’s business texting solutions. It’s time you do too.

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